Privacy Policy for Sked

Effective Date: Tuesday, 3rd December 2024

This Privacy Policy explains how Sked ("we," "us," "our") collects, uses, and protects the information of users ("you," "your") who interact with our Slack bot (the "Service"). By using the Service, you agree to the terms outlined in this policy. If you do not agree, please discontinue using the Service.

1. Information We Collect

1.1 Information You Provide

  • User Commands: Any text or data you input to interact with the bot.
  • Slack Profile Data: Includes username, email address, and other metadata provided through the Slack API.

1.2 Information Automatically Collected

  • Slack Workspace Metadata: Workspace names, user IDs, and channel IDs for operational purposes.
  • Event Logs: Time-stamped logs of bot interactions to ensure functionality and improve the Service.

Complete the sign-up process using your Google account. After signing up, you’ll be redirected to a page with the Add to Slack button.

1.3 Information We Do Not Collect

Sensitive Information: We do not intentionally collect sensitive personal data, such as passwords, financial details, or other private information unrelated to the Service.

2. How We Use Your Information

2.1 To Provide the Service

  • Process user commands and facilitate the requested functionality.
  • Schedule or modify calendar events based on your inputs.

2.2 To Improve the Service

  • Analyze interaction patterns to enhance bot performance and reliability.
  • Address bugs, technical issues, or feature requests.

2.3 Compliance and Legal Obligations

  • Respond to lawful requests from regulatory or law enforcement bodies.

3. Data Sharing and Disclosure

3.1 Third Parties

We do not share your data with third parties except in the following cases:

  • Google Calendar: To facilitate scheduling and managing calendar events.
  • OpenAI: To process and generate intelligent responses through AI-driven features.
  • Slack: Integration purposes under Slack's API terms.
  • Service Providers: Trusted partners that help maintain or enhance the Service, bound by confidentiality agreements.

3.2 Legal Obligations

We may disclose information if required by law or to protect our legal rights, prevent harm, or address fraud or misuse of the Service.

4. Data Security

We employ industry-standard security measures to protect your data, including:

  • Encryption: All data transmitted between Slack and our servers is encrypted.
  • Access Control: Only authorized personnel have access to user data.
  • Regular Audits: Periodic security audits to ensure compliance and safeguard against vulnerabilities.

5. Data Retention

  • Operational Data: Retained as long as necessary to provide and improve the Service.
  • Event Logs: Retained for up to [insert duration] for debugging and analytics.
  • User Requests: Data is deleted upon user request, except where retention is legally required.

6. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the data we hold about you.
  • Correct Inaccuracies: Update or correct any errors in your data.
  • Delete Your Data: Request deletion of your data by contacting us.
  • Restrict Processing: Limit how your data is processed in certain circumstances.

To exercise these rights, contact us at support@getsked.ai.

7. Responsibilities of Both Parties

7.1 User Responsibilities

  • Avoid sharing sensitive or confidential information through the Slack bot.
  • Ensure compliance with your organization's policies regarding Slack usage.

7.2 Our Responsibilities

  • Comply with all applicable data protection laws, including GDPR, CCPA, or similar.
  • Promptly notify users of any data breaches that may affect their information.

8. Children's Privacy

Our Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that data from a child under 16 has been collected, it will be promptly deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through Slack or other appropriate channels. Continued use of the Service after changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: support@getsked.ai
  • Address: C113, 1st floor, Building SCK, 01, Smartcity Rd, Kakkanad, Kochi, Kakkanad, Kerala 682042

Thank you for using Sked! Your trust is important to us, and we are committed to protecting your privacy.